Choosing a WhatsApp CRM?
Plain-English criteria for evaluating a WhatsApp CRM for your Indian business — pricing transparency, India compliance, and direct support that actually replies.
Pricing transparency
Look for a published pricing page in INR, separate software vs message billing, and zero markup on Meta charges. Trinetra invoices software only; Meta bills you directly.
India compliance
DPDP Act alignment, Mumbai-region hosting, GST-ready invoicing, and grievance redress in India. Built for Indian rules first.
Direct support
Reach the team that built the product, not a tier-1 ticket queue. 14-day free trial on every plan to evaluate; direct team line for the first 100 customers.
Why Trinetra
Three things we lead with.
No Meta markup
Trinetra never sits in the per-message ledger. Meta bills you directly for WhatsApp conversation charges.
Hinglish-ready templates
Hindi + Hinglish + English templates written natively for Indian audiences, not machine-translated.
Reach the team that built it
Our core team replies directly until customer #100 — no tier-1 ticket triage in between.
Detailed platform comparisons
Read how Trinetra stacks up against specific platforms on pricing, India compliance, and support.
Ready to see the numbers?
Pricing is published in INR with software and message billing kept separate — no calculator gymnastics, no hidden markups.