Demo booked. Fees paid. Parents informed. All without hiring an admin.
Admission season floods you with inquiries. Counsellors burn out booking demo slots. Parents call repeatedly for fee status. Trinetra CRM runs the loop — demo bookings, fee reminders, attendance pings, batch broadcasts — so your team only handles the conversations that actually need a human.
Anita Verma · Parent
Aarav · Class 10 · ICSE batch
📅 Fee reminder
Aarav ki May fee ₹4,500 due 5 May tak.
Pay link: razorpay.com/...
Aarav ki Mon attendance: Present · 9:30–13:00 9:14 · ✓✓
The problem
Inquiry season = 200 conversations a day, badly handled.
Most coaching institutes and schools run their parent and student communication on personal WhatsApp. One admin tries to answer "fee paid?", "demo book", "result kab milega?", "attendance kal?" — all in parallel — and inevitably misses something.
Trinetra CRM ships with the loops you already need: demo class booking flow, fee-reminder cadence integrated with Razorpay/Cashfree, attendance pings driven by your existing roster, and per-student parent threads with internal notes. Your admin becomes a manager, not a broker.
Six things you get
Built for academies, schools, and ed-tech alike.
Demo class enrolment
Inquiry comes in, bot collects student name + class + interest, books a demo slot, and sends Zoom/offline-address — all under 90 seconds.
Fee reminder cadence
7-day → 3-day → on-day → 3-day overdue. Late-fee waiver coupon if paid within 24h. Parent gets reminded; you don't make awkward calls.
Parent-teacher channel
Per-student conversation thread, visible to assigned teacher + admin. Internal notes for "spoke to mother today, she has concerns about Math". Audit-trail intact.
Batch broadcasts
Send to "Class 10 ICSE morning batch" or "JEE 2027 dropout batch" with one click. Templates auto-fill the student's name + parent's name.
Attendance updates
Marked absent? Parent gets a WhatsApp ping within 15 minutes. No more "school se phone aaya kya?" at 6 PM.
Course-end NPS + referral
Course finishes → 7 days later, automatic NPS request + referral coupon. Promoters become your distribution channel for the next batch.
Three setups this fits
Coaching, schools, fitness — same loop, different shape.
Test-prep coaching at peak admission
Multiple admissions counsellors juggle hundreds of inquiries. The bot answers repeat questions, books demo slots automatically, and frees counsellors to focus on closure calls only.
K-10 hybrid school
Parent communication used to be multiple WhatsApp groups (chaos) + email (ignored). Now: per-student thread, fee status auto-updated from Razorpay webhook, attendance pinged daily.
Fitness studio
Hundreds of active members, multiple instructors. Class-cancellation broadcasts go out hours ahead, refresher-call drip catches members who skip several sessions, retention climbs.
Ready-made templates
Five education-shaped templates, day one.
Pre-written, with the variable slots that match your existing student roster — submit to Meta for approval, then go live.
Trigger · Inquiry → demo class invite
Namaste 🙏 {{course_name}} ka demo class {{day}} ko {{time}} pe hai. 📍 {{venue_or_zoom}} Reply YES to confirm seat. Free, 60 minutes.
Trigger · Fee due 7 days before
Hi {{parent_name}}, {{student_name}} ki {{month}} ki fee ₹{{amount}} due hai {{due_date}} tak. Pay link: {{pay_link}} Kuch sawal ho toh reply kijiye.
Trigger · Result share
{{student_name}} ka {{exam}} result ready hai 📊 Marks: {{marks}}/{{total}} · Rank: {{rank}} Detailed report card: {{report_link}} Badhai 🎉
Trigger · Parent welcome on enrolment
🎓 Welcome to {{academy_name}}, {{parent_name}}! {{student_name}} ki {{batch}} batch shuru hogi {{start_date}} se. Class timings, syllabus, fee schedule yahan: {{onboarding_link}}
Trigger · Festival offer broadcast
🎉 {{festival}} Special: {{course_name}} pe ₹{{discount}} off, {{end_date}} tak. Batch shuru ho rahi hai {{batch_start}} se. Reply ENROLL to lock the seat.
FAQ
Coaching-specific questions answered.
Is parent broadcast bulk messaging safe under WhatsApp policy?
Do you have Hindi templates? My parents prefer Hindi.
Can I segment students by batch / grade / subject?
How does the fee-reminder integrate with my payment gateway?
Stop running admissions on personal WhatsApp.
Every plan ships with a 14-day free trial. Starter covers a single agent and 1 batch; Growth + Pro add multi-counsellor inbox, batch-level permissions, and the parent NPS dashboard.