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Pricing

Three plans. 14-day free trial. No credit card required.

Pay Trinetra for software, Meta directly for messages. Two bills, zero markup.

14 days free on any plan — no credit card required. Pick a tier below to start.

Start Free Trial →
Monthly Billing frequency — annual saves 33% Annual Save 33%
One person handling every chat

Starter

₹999 /mo
billed yearly · ₹11,988/yr (saves 33%)

14-day free trial · no credit card required

Start 14-day Starter trial
  • 1 agent
  • Unlimited contacts
  • No template limit from us
  • Broadcasts + scheduling
  • Groups + filters
  • CSV import/export
Recommended
A small team sharing one WhatsApp number

Growth

₹1,999 /mo
billed yearly · ₹23,988/yr (saves 33%)

14-day free trial · no credit card required

Start 14-day Growth trial
  • 5 agents
  • Unlimited contacts
  • Everything in Starter
  • Industry flow templates (retail, clinic, salon, coaching)
  • Quality monitoring
  • AI reply suggestions (Hi/En) — 5,000/mo fair-use
  • Email support — first reply in 1 business day
Multiple agents, routing, and automation

Pro

₹3,999 /mo
billed yearly · ₹47,988/yr (saves 33%)

14-day free trial · no credit card required

Start 14-day Pro trial
  • 15 agents
  • Unlimited contacts
  • Everything in Growth
  • Automation rules
  • AI reply suggestions (Hi/En) — 15,000/mo fair-use
  • Webhooks + API
  • Priority email + WhatsApp — first reply in 8 business hours

All prices in INR, inclusive of 18% GST (CGST 9% + SGST 9% intra-state, IGST 18% inter-state) · What you see is what you pay · No hidden fees

Trinetra pledge

Signed 9 May 2026

Three things Trinetra CRM commits to in writing.

  1. Your subscription price never goes up while you're a customer.

    Whatever monthly or annual rate you sign up at, you keep — even when the public list price changes. Per-message Meta passthrough rates can move because Meta sets them, but the Trinetra software fee on your invoice is locked to your sign-up rate. If you cancel and rejoin, the new price applies; if you stay continuously, you stay locked.

  2. Direct team support, capped at the first 100 customers.

    For the first 100 businesses on Trinetra, our core team answers personally — chat, email, WhatsApp. Once we cross 100, we hire dedicated support, but the SLA on the page (under under 8 working hours, Mon–Sat, 10:00–19:00 IST) stays. The 100-customer threshold is concrete: when it lands, this page changes to reflect it.

  3. Two-bill structure stays — Meta charges flow direct, never through us.

    Trinetra never sees your per-message Meta charges. Meta bills you directly at Meta's published rates; Trinetra bills you only for software. We don't sit in the per-message ledger, so there's no place for us to add a markup. This is architectural, not a current-quarter promise — moving away from it would require rebuilding our billing pipeline, and we won't.

Raj Kumar Upadhyay, Founder

for the Trinetra CRM team · Signed 9 May 2026

Public commitment. If we ever change any of these, the change lands on this page with the date and the reason — not as a quiet pricing-page edit.

Feature matrix

What's in each plan.

Granular plan comparison. Scroll horizontally on mobile.

Feature Starter Growth Pro Popular Enterprise
Limits
Agents 1 agent 5 agents 15 agents Unlimited
Contacts Unlimited Unlimited Unlimited Unlimited
Templates Unlimited Unlimited Unlimited Unlimited
Core CRM
Lead status (Hot / Warm / etc.)
Notes per contact
Follow-up reminders
Groups + filters
CSV import / export
Industry flow templates —
Messaging
Manual reply
Templates + placeholders
Broadcasts to segments
Schedule messages
Quality + Compliance
Quality monitoring dashboard —
Auto-throttle on quality drops —
Advanced
Automation rules — —
AI reply suggestions (Hi / En, fair-use) —
Webhooks + API — —
Custom integrations — — —
Dedicated success manager — — —

Two-bill structure

See exactly what Meta charges. No markup.

Slide the inputs to estimate your monthly Meta bill. You pay Meta directly — Trinetra never sits between you and Meta on message charges.

2,000
₹0.860 per delivered
500
₹0.115 per delivered
0
₹0.115 per delivered

Service messages (within the 24-hour customer-initiated window) are FREE and not counted here.

Your Meta bill (paid directly to Meta)
₹1,777.5/month
Based on India rates
What you'd pay through a competitor with 15% markup
₹2,044.12
You save ₹266.62 / month with Trinetra's passthrough

Trinetra adds zero markup. You get a separate Meta invoice and a separate Trinetra invoice — and you can verify each charge independently.

Want net profit, not just Meta cost? Open the full ROI calculator →

What's included

Built for Indian SMBs.

What you get on every plan — no asterisks. Priced in rupees, written for Indian teams, aligned with DPDP Act 2023 from day one.

Capability Trinetra
14-day free trial on every plan
Two-bill (no Meta markup)
Hinglish-native templates
WhatsApp Cloud API native
Direct team support First 100 customers
Annual discount 33%
DPDP Act 2023 alignment Day-1
Data residency Mumbai region
Hindi + Hinglish support hours Mon–Sat, IST
Bulk template broadcasts
Migration offer 3 months free annual

FAQ

Pricing questions, answered.

Couldn't find the answer? Contact Sales.

Why a two-bill structure?
You pay Trinetra for the software (your plan price) and you pay Meta directly for messages. We never sit between you and Meta on charges, so you can audit every rupee of message cost yourself. It is also cleaner for compliance — Trinetra never holds Meta money.
Can I switch plans anytime?
Yes. An upgrade activates instantly and starts a fresh billing period from the payment date — unused time on the old plan is not carried over or refunded. A downgrade is scheduled and takes effect at your current period end, so you keep everything you already paid for. Same-plan renewals extend from your period end, so renewing early never costs you days. All of it is self-serve from the in-app billing page.
How are WhatsApp message charges billed?
Meta bills your WABA payment method directly for every conversation you send, at Meta's published per-conversation rate. Trinetra never holds Meta money and never marks up Meta charges. Service, Utility, Authentication, and Marketing conversations all flow under the same Meta-direct billing — no intermediate Trinetra credits, no per-plan bundles to track.
Is GST charged on the price?
Yes — and it's already included. Every displayed price is inclusive of 18% GST, so the checkout total is exactly what you see. Your tax invoice shows the taxable value and the GST split (CGST 9% + SGST 9% intra-state, or IGST 18% inter-state) and carries our GSTIN (07BBMPT8791F1ZV) so you can claim Input Tax Credit. SaaS HSN/SAC code: 997331.
What is the refund policy?
Subscription fees are non-refundable — the industry standard across WhatsApp CRMs. Your protection sits before payment instead: a 14-day full-feature free trial with no card, renewals that are never auto-charged (we email, you decide), and one-click cancellation with access until your period ends. Exceptions (verified technical failure, mis-sold plan, fraudulent charge) are covered on the Refund Policy page. Meta message charges are billed by Meta and outside our control. Service downtime > 24h earns a pro-rated credit toward your next renewal.
How does the migration offer work?
Show us your most recent invoice from another WhatsApp CRM, and you get 3 months FREE on your Trinetra annual plan. Apply code SWITCH3FREE at checkout. Limit: one redemption per business.
Can I cancel anytime?
Yes. Cancel from the billing portal, no questions, no retention call. Access continues until the end of your paid period. Data is retained 30 days post-cancellation for win-back, then permanently deleted.
What support do I get?
Starter: email, 48h response, knowledge base. Growth: email, 24h, business-hours chat. Pro: email + chat, 8h, monthly check-in call. For the first 100 customers, the Trinetra team answers personally regardless of plan.