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Pricing

Three plans. 14-day free trial. No credit card required.

Pay Trinetra for software, Meta directly for messages. Two bills, zero markup.

14 days free on any plan — no credit card required. Pick a tier below to start.

Start Free Trial →
Monthly Billing frequency — annual saves 33% Annual Save 33%
Solo entrepreneurs

Starter

₹999 /mo
billed yearly · ₹11,988/yr (saves 33%)

14-day free trial · no credit card required

Start Starter trial
  • 1 agent
  • 1,000 contacts
  • 10 templates
  • Tags + filters
  • CSV import/export
Recommended
2–5 agent teams

Growth

₹1,999 /mo
billed yearly · ₹23,988/yr (saves 33%)

14-day free trial · no credit card required

Start 14-day Growth trial
  • 5 agents
  • 10,000 contacts
  • 25 templates
  • Broadcasts + scheduling
  • Industry starter packs
  • Email support (24h)
5–15 agent teams

Pro

₹3,999 /mo
billed yearly · ₹47,988/yr (saves 33%)

14-day free trial · no credit card required

Start Pro trial
  • 15 agents
  • 50,000 contacts
  • 100 templates
  • AI reply suggestions (Hi/En)
  • Advanced analytics
  • Webhooks + API
  • Priority support (8h)

All prices in INR · Currently issued as Bill of Supply (no GST). GST may apply on future renewals if we become GST-registered; you will be notified at least 30 days before any change.

Trinetra pledge

Signed 9 May 2026

Three things Trinetra CRM commits to in writing.

  1. Your subscription price never goes up while you're a customer.

    Whatever monthly or annual rate you sign up at, you keep — even when the public list price changes. Per-message Meta passthrough rates can move because Meta sets them, but the Trinetra software fee on your invoice is locked to your sign-up rate. If you cancel and rejoin, the new price applies; if you stay continuously, you stay locked.

  2. Direct team support, capped at the first 100 customers.

    For the first 100 businesses on Trinetra, our core team answers personally — chat, email, WhatsApp. Once we cross 100, we hire dedicated support, but the SLA on the page (under under 8 working hours, Mon–Sat, 10:00–19:00 IST) stays. The 100-customer threshold is concrete: when it lands, this page changes to reflect it.

  3. Two-bill structure stays — Meta charges flow direct, never through us.

    Trinetra never sees your per-message Meta charges. Meta bills you directly at Meta's published rates; Trinetra bills you only for software. We don't sit in the per-message ledger, so there's no place for us to add a markup. This is architectural, not a current-quarter promise — moving away from it would require rebuilding our billing pipeline, and we won't.

Raj Kumar Upadhyay, Founder

for the Trinetra CRM team · Signed 9 May 2026

Public commitment. If we ever change any of these, the change lands on this page with the date and the reason — not as a quiet pricing-page edit.

Feature matrix

What's in each plan.

Granular plan comparison. Scroll horizontally on mobile.

Feature Free Starter Growth Popular Pro Enterprise
Limits
Agents 1 agent 1 agent 5 agents 15 agents Unlimited
Contacts 100 1,000 10,000 50,000 Unlimited
Templates 5 10 25 100 Unlimited
Core CRM
Lead status (Hot / Warm / etc.)
Notes per contact
Follow-up reminders
Tags + filters —
CSV import / export —
Industry starter packs — —
Messaging
Manual reply
Templates + placeholders
Broadcasts to segments — —
Schedule messages — —
Quality + Compliance
Quality monitoring dashboard — —
Compliance training + recovery — —
Auto-throttle on quality drops — —
Advanced
Automation rules — — —
AI reply suggestions (Hi / En) — — —
Advanced analytics — — —
Webhooks + API — — —
SMS + email fallback — — — —
Custom integrations — — — —
Dedicated success manager — — — —
SLA (uptime) — — — Best-effort Negotiated

Two-bill structure

See exactly what Meta charges. No markup.

Slide the inputs to estimate your monthly Meta bill. You pay Meta directly — Trinetra never sits between you and Meta on message charges.

2,000
₹0.860 per delivered
500
₹0.115 per delivered
0
₹0.115 per delivered

Service messages (within the 24-hour customer-initiated window) are FREE and not counted here.

Your Meta bill (paid directly to Meta)
₹1,777.5/month
Based on India rates
What you'd pay through a competitor with 15% markup
₹2,044.12
You save ₹266.62 / month with Trinetra's passthrough

Trinetra adds zero markup. You get a separate Meta invoice and a separate Trinetra invoice — and you can verify each charge independently.

Want net profit, not just Meta cost? Open the full ROI calculator →

What's included

Built for Indian SMBs.

What you get on every plan — no asterisks. Priced in rupees, written for Indian teams, aligned with DPDP Act 2023 from day one.

Capability Trinetra
14-day free trial on every plan
Two-bill (no Meta markup)
Hinglish-native templates
WhatsApp Cloud API native
Direct team support First 100 customers
Annual discount 33%
DPDP Act 2023 alignment Day-1
Data residency Mumbai region
Hindi + Hinglish support hours Mon–Sat, IST
Bulk template broadcasts
Migration offer 3 months free annual

FAQ

Pricing questions, answered.

Couldn't find the answer? Contact Sales.

Why a two-bill structure?
You pay Trinetra for the software (your plan price) and you pay Meta directly for messages. We never sit between you and Meta on charges, so you can audit every rupee of message cost yourself. It is also cleaner for compliance — Trinetra never holds Meta money.
Can I switch plans anytime?
Yes. Upgrade is instant with prorated charge for the remainder of the period. Downgrade takes effect at the next billing cycle (no immediate refund). You can switch anytime from the in-app billing portal.
How are WhatsApp message charges billed?
Meta bills your WABA payment method directly for every conversation you send, at Meta's published per-conversation rate. Trinetra never holds Meta money and never marks up Meta charges. Service, Utility, Authentication, and Marketing conversations all flow under the same Meta-direct billing — no intermediate Trinetra credits, no per-plan bundles to track.
Is GST charged on the price?
No. Trinetra is currently below the GST registration threshold so the prices shown are final — no GST is added at checkout. You receive a Bill of Supply under Rule 49 of the CGST Rules, 2017 (not a Tax Invoice). When we cross the threshold and register, this FAQ flips to disclose the rate, GSTIN, and Input Tax Credit eligibility in the same commit.
What is the refund policy?
Monthly: 7-day money-back from the date of payment. Annual: pro-rated refund within 30 days; after 30 days, no refund — but you can switch tiers or cancel and keep your exported data. Meta-related restrictions are not refundable (outside our control). Service downtime > 24h gets pro-rated credit on the next invoice automatically.
How does the migration offer work?
Show us your most recent invoice from another WhatsApp CRM, and you get 3 months FREE on your Trinetra annual plan. Apply code SWITCH3FREE at checkout. Limit: one redemption per business.
Can I cancel anytime?
Yes. Cancel from the billing portal, no questions, no retention call. Access continues until the end of your paid period. Data is retained 30 days post-cancellation for win-back, then permanently deleted.
What support do I get?
Starter: email, 48h response, knowledge base. Growth: email, 24h, business-hours chat. Pro: email + chat, 8h, monthly check-in call. For the first 100 customers, the Trinetra team answers personally regardless of plan.